Last Updated: September 2025
Effective Date: September 2025
HSH Tech ("we," "our," or "us") operates the DeliveryTool mobile application (package ID: ma.deliverytool.app) (the "Service"). DeliveryTool is a professional delivery management application designed for delivery personnel to efficiently manage package deliveries across multiple companies through a single integrated platform. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
About DeliveryTool: DeliveryTool enables delivery professionals to:
- Manage and track delivery routes for multiple companies
- Update package statuses in real-time
- Coordinate deliveries from different businesses in one unified interface
- Optimize delivery routes and improve efficiency
- Communicate with customers and dispatchers
1. Information We Collect
1.1 Personal Information
When you use DeliveryTool as a delivery professional, we may collect the following personal information:
- Account Information: Name, email address, phone number, and password
- Professional Information: Driver ID, vehicle information, affiliated companies
- Work Data: Delivery history, performance metrics, availability status
- Communication Data: Messages with dispatchers, customer interactions, support requests
Note: DeliveryTool does NOT collect or store any payment information. All financial transactions and settlements are handled directly between delivery personnel and the companies they work with.
1.2 Location Data
IMPORTANT NOTICE: DeliveryTool collects and uses location data to enable delivery tracking and route optimization. Location services can be turned ON or OFF at any time through the app settings or your device settings.
Types of Location Data Collected:
- Precise Location (When Enabled): Real-time GPS coordinates when location is turned ON and app is in use
- Background Location (Optional): Periodic location updates during active delivery shifts (requires explicit permission and can be disabled)
- Delivery Addresses: Pickup and delivery points provided by partner companies
How We Use Location Data:
- Show your current position on the delivery map (when location is ON)
- Calculate optimal routes between multiple delivery points
- Allow partner companies to track delivery progress (only during active deliveries)
- Verify package pickup and delivery at correct addresses
- Generate delivery completion reports for partner companies
- Improve route suggestions based on traffic patterns
Location Data Control:
- Toggle ON/OFF: You can turn location services ON or OFF at any time within DeliveryTool
- Work Without Location: The app remains functional without location, though some features like real-time tracking will be unavailable
- Selective Sharing: Location is only shared with the specific company whose packages you're delivering
- Shift-Based: Location tracking can be set to activate only during your scheduled delivery shifts
Location Data Sharing:
- Your location is shared ONLY with companies whose packages you are actively delivering
- Location sharing stops immediately when you mark a delivery as completed
- Partner companies cannot access your location when you're OFF duty or have location disabled
- No location data is sold to third parties or used for advertising
1.3 Device Information
- Device type, model, and operating system
- Unique device identifiers
- Mobile network information
- App version and usage statistics
1.4 Usage Data
- Delivery history and preferences
- App interaction data and feature usage
- Performance metrics and crash reports
2. How We Use Your Information
HSH Tech uses the collected data for various purposes related to DeliveryTool:
- Enable delivery professionals to manage packages from multiple companies
- Facilitate real-time package status updates
- Optimize delivery routes and improve efficiency
- Coordinate between delivery personnel and partner companies
- Generate performance reports and delivery confirmations
- Provide technical support and app maintenance
- Send delivery assignments and shift notifications
- Improve app features based on usage patterns
- Ensure platform security and prevent fraud
3. Data Sharing and Disclosure
3.1 Partner Companies
We share limited information with partner companies whose packages you deliver:
- Your name and contact information for delivery coordination
- Real-time location during active deliveries (only when location is enabled)
- Package status updates and delivery confirmations
- Performance metrics related to their deliveries only
3.2 Service Providers
We may share your information with third-party service providers:
- Cloud storage providers for data hosting
- Analytics providers for app improvement
- Communication platforms for push notifications
- Map services for route optimization
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.4 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal data may be transferred.
4. Data Security
The security of your data is important to us at HSH Tech. We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Regular security audits and updates
- Access controls and authentication mechanisms
- Secure data centers with physical security measures
5. Data Retention
| Data Type |
Retention Period |
Reason |
| Account Information |
Until account deletion + 90 days |
Service provision and legal compliance |
| Location Data |
Active delivery + 30 days |
Service quality and dispute resolution |
| Transaction Records |
7 years |
Financial and tax regulations |
| Support Communications |
2 years |
Service improvement and training |
6. Account Deletion and Data Rights
DeliveryTool (ma.deliverytool.app) by HSH Tech provides users with full control over their personal data.
Your Rights Include:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your account and personal data
- Portability: Receive your data in a structured format
- Objection: Object to certain data processing activities
- Location Control: Turn location tracking ON/OFF at any time
Account Deletion Process:
To delete your DeliveryTool account and associated data:
- Visit our account deletion page: https://expresscoursier.net/deletemyaccount.php
- Enter your registered email address
- Verify your identity through the email confirmation
- Confirm your deletion request
Note: Account deletion will permanently remove all your data within 30 days, with some anonymized data retained for up to 90 days for legal compliance.
7. Children's Privacy
DeliveryTool is a professional tool intended for adult delivery personnel only. The service is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. By using DeliveryTool, you consent to such transfers.
9. Third-Party Services
DeliveryTool may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
10. Updates to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending an in-app notification for significant changes
11. Cookies and Tracking Technologies
DeliveryTool mobile app uses the following technologies:
- Analytics SDKs: To understand app usage patterns
- Crash Reporting: To identify and fix technical issues
- Push Notifications: To send delivery updates (with your permission)
13. Compliance and Certifications
HSH Tech and DeliveryTool comply with:
- General Data Protection Regulation (GDPR) - EU
- California Consumer Privacy Act (CCPA) - California, USA
- Google Play Store Data Safety Requirements
- Apple App Store Privacy Requirements